Terms of service

Terms of Service – Elpresso

Welcome to Elpresso!
These Terms of Service (“Terms”) govern your use of our website and online store.
By accessing or purchasing from Elpresso, you agree to these Terms.
Please read them carefully before using our services.

1. General Information

Elpresso is an online store offering a variety of premium coffee brands and accessories.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional terms and policies referenced herein or available by hyperlink.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those updates.

2. Online Store Terms

You must be at least 18 years old to use this website or make a purchase.
You agree not to use our products for any illegal or unauthorized purpose.
Violation of any of these Terms may result in immediate termination of your access to our Services.

3. Products and Availability

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor’s display will accurately reflect the products.
All products are subject to availability. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time.

4. Pricing and Payment

All prices are listed in Egyptian Pounds (EGP) unless otherwise stated.
We reserve the right to change prices without prior notice.
Payment must be made through the methods provided on our website.
In case of payment failure or cancellation, your order may be delayed or voided.

5. Shipping and Delivery

We currently offer delivery within Cairo and selected areas in Egypt.
Delivery is free within Cairo unless otherwise stated during promotions.
Delivery times may vary based on product availability and your location.
We are not responsible for delays caused by courier services or unforeseen events.

6. Returns and Refunds

Due to the nature of our products, returns are only accepted for items that are damaged, defective, or incorrect upon delivery.
To request a return, please contact us within 48 hours of receiving your order.
Refunds, if approved, will be processed through the original payment method.

7. Accuracy of Information

We strive to ensure that all information on our website, including product descriptions and pricing, is accurate.
However, we do not warrant that the information is error-free or complete.
We reserve the right to correct any errors, inaccuracies, or omissions at any time.

8. Third-Party Services

Our store is powered by Shopify.
Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for any third-party websites or services linked to our store.

9. Limitation of Liability

Elpresso shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products, except as required by applicable law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.